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Guest Services

At the Avaton, we strive to anticipate our guests’ wishes and exceed their expectations, offering the highest standard of service that is both personalised and discreet.

Our friendly concierge staff members are available at all times to offer expert recommendations or assistance with reservations, travel arrangements, private excursions or anything else that you may require, among which (on request*):

  • Transfers from and to Mykonos airport or seaport
    Please note that transfers can be provided at an extra supplement, with our Luxurious Shuttle Bus, on sharing basis, for arrivals between 07:00 – 23:00. Past that time, guests are required to arrange a Private Transfer by contacting the hotel.
    A 48 hours prior notice is required.
    The shuttle might have a combination arrival with a max waiting of 30 min.
  • Pre-arrival shopping service*
  • Unpacking and packing service*
  • Laundry, dry-cleaning and pressing service
  • Express check-in / check-out
  • Valet parking
  • Excursion planning
  • Yacht and helicopter charters
  • Butler service*
  • In-house chef services

Facilities

  • 24h reception
  • Luggage transfer service
  • Free Wi-Fi
  • Satellite television
  • Mp3 player with speakers (or what you provide)
  • Laptop or Tablet (on request)
  • Baby Bed (on request)
  • Kettle and Espresso coffee machine
  • Choice of pillows
  • Iron and ironing board
  • Wake up service
  • 24h room service
  • Early breakfast service
  • Breakfast provided 7:30 – 11:00
  • Providing food or breakfast to customers in special packages, if requested
  • Dry cleaning – Washing – Ironing service
  • Daily room cleaning
  • Daily change of towels and sheets
  • Turndown service
  • Change of towels (on request)

In-house chef

Our in-house chef services are customised for accommodation with fully-equipped kitchens but we can equally rise to special occasions in the privacy of your suite by catering a romantic dinner. Whether you wish to arrange for an intimate dinner, a catered party or simply have a craving for something that is not on the menu, a personal chef and his team are at your disposal to spoil you with their culinary craft. Their services include a daily delivery of fresh groceries, daily breakfast prepared at your villa, as well as pool lunches on request.